Kaizen: Improving Patient flow

Improving patient flow

Improving emergency department patient flow

Emergency departments (ED) face significant challenges in delivering high quality and timely patient care on an ever-present background of increasing patient numbers and limited hospital resources. A mismatch between patient demand and the ED's capacity to deliver care often leads to poor patient flow and departmental crowding. These are associated with reduction in the quality of the care deli...

Improving patient flow in pre-operative assessment

Annual patient attendances at a pre-operative assessment department increased by 24.8% from 5659 in 2009, to 7062 in 2012. The unit was staffed by administrative staff, nurses, and health care assistants (HCA). Medical review was accessed via on call medical staff, or notes were sent to anaesthetists for further review. With rising demand, patient waits increased. The average lead time for a pa...

Improving patient flow through an eye clinic

the flow of patients through our eye programme is about making their journey easier while making the best use of our own time and resources in the eye clinic. It involves elminating unnecessary steps and processes, giving us more time to focus on our patients and on providing a good – and friendly – service. Eye care administrators and managers benefit too: better patient flow reduces waste and...

Improving Emergency Department Patient Flow Through Near Real-Time Analytics

IMPROVING EMERGENCY DEPARTMENT PATIENT FLOW THROUGH NEARREAL-TIME ANALYTICSbySHANSHAN QIUAugust 2014 Advisor: Dr. Ratna Babu ChinnamCo-Advisor: Dr. Alper MuratMajor: Industrial EngineeringDegree: Doctor of Philosophy This dissertation research investigates opportunities for developing effective decisionsupport models that exploit near real-time (NRT) information ...